Terms & Conditions

TW Coaching | Terms & Conditions

1. Liability

TW Coaching and its staff accept no responsibility for any loss of personal property, damage, or injury sustained during our sessions or on-site at our venues.

2. Code of Conduct

We maintain a positive environment for all players. TW Coaching reserves the right to remove any participant from the programme, without a refund, if they are found to be bullying, misbehaving, or displaying disruptive behaviour.

3. Medical Information & Emergency Consent

All medical conditions and allergies must be disclosed during registration. Parents/guardians must notify us of any changes via our official contact details. By registering, you grant TW Coaching permission to administer basic First Aid. In an emergency where you cannot be reached, you authorise TW Coaching to seek professional medical attention as deemed necessary by healthcare professionals.

4. Media Consent

Unless otherwise stated during registration, TW Coaching may take photos or videos for marketing and social media purposes. To opt-out or update your preference, please contact us via our provided email or phone number.

5. Cancellations & Refunds

• Personal Circumstances: No refunds or credits will be issued for sessions missed due to holidays, illness, or other personal reasons.
• Weather/Coach Unavailability: If a session is cancelled by TW Coaching (e.g., due to extreme weather), a make-up session will be offered. If a make-up session is not possible, a refund for that specific date will be provided.

6. Appropriate Attire & Equipment

For safety reasons, shin pads are mandatory for all sessions. Players must wear suitable footwear for the surface (e.g., moulded studs or astro-turf trainers; no metal studs). Please ensure your child is dressed appropriately for the weather (e.g., sun cream for summer, layers for winter) and brings a water bottle.